0405 350 248

IT Services Melbourne

Our Services

At The Real Geeks, we offer reliable IT support for homes and small businesses, from quick fixes to complete setups.

Most services are completed within a 1-hour consultation. If more time is needed, we simply charge in 30-minute blocks—so you only pay for what you use.

We focus on practical, long-term solutions with clear, honest advice, delivered via fast on-site or remote support.

 

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Computer Troubleshooting

Get your PC running like new again

Is your computer slow, crashing, or showing strange errors? Our technicians will diagnose and fix the problem at your home — quickly and affordably.

  • Slow performance diagnosis & optimisation
  • Crash and blue screen fixes
  • Software conflict resolution
  • Windows updates and maintenance
  • Hardware fault diagnosis

1 Hr. Consultation

Printer Setup & Support

Stop fighting with your printer

Whether it's a brand new printer that won't connect or an old one that's stopped working, we'll get it printing perfectly again.

  • New printer setup & configuration
  • Driver installation
  • Multi-device printing setup
  • Wireless & network printer connection
  • Paper jams and error codes

1 Hr. Consultation

WiFi & Networking

Faster, more reliable internet at home

Dead spots, slow speeds, or devices that won't stay connected? We'll optimise your home network for rock-solid performance.ll get it printing perfectly again.

  • Router setup and configuration
  • Network security setup
  • NBN modem setup
  • WiFi dead zone elimination
  • Mesh network installation

1 Hr. Consultation

New Computer Setup

From box to ready in one visit

Just got a new PC or laptop? We'll set it up from scratch — transfer your old files, install your programs, and configure your accounts.

  • Hardware setup and connection
  • Software and app installation
  • Security setup
  • Data & file migration from old PC
  • Email and account configuration

1 Hr. Consultation

Virus & Malware Removal

Clean your computer, protect your data

Pop-ups, slow performance, strange browser behaviour — these are signs your computer may be infected. We'll clean it up and protect it.

  • Full virus and malware scan
  • Browser and homepage fixes
  • Safe browsing advice
  • Complete system clean-up
  • Security software installation

1 Hr. Consultation

Data Backup & Recovery

Never lose your precious files again

Protect your photos, documents, and important files with automated backup. We also help recover data from crashed or damaged drives.

  • Cloud backup setup (OneDrive, Google Drive)
  • Automated backup scheduling
  • External hard drive backup
  • Data recovery from failing drives
  • File organisation

1 Hr. Consultation

Smart Home Setup

Get more from your smart devices

Smart TVs, speakers, cameras, doorbells — we'll connect and configure all your smart home devices and make sure they all work together.

  • Smart TV setup and streaming apps
  • Google Home / Amazon Alexa setup
  • Smart security cameras
  • Smart security cameras
  • Device integration and control

1 Hr. Consultation

Email & Account Setup

Email that actually works for you

Setting up email can be confusing. We'll configure your email on all devices, recover locked accounts, and keep things simple.

  • Email account setup on PC, phone & tablet
  • Gmail, Outlook, and Hotmail support
  • Password recovery assistance
  • Contact and calendar sync
  • Spam filter configuration

1 Hr. Consultation

Mobile Phone Setup

Fast, reliable mobile phone support to keep you connected anytim

We provide expert support for all major mobile phone brands, no matter the model. New phone setup and data transfer.

  • Troubleshooting and fixing common mobile issues quickly
  • Setup, data transfer, and device optimisation
  • Email, apps, and cloud configuration support
  • Security checks, updates, and malware removal
  • Support for all major brands and operating systems

1 Hr. Consultation

Cloud Support

Reliable cloud support to keep your data secure, accessible, and always in sync.

We help you set up, manage, and optimise your cloud systems with ease.
From backups to collaboration tools, we ensure everything runs smoothly and securely.

  • Cloud setup and migration for home users and businesses
  • Secure data backup and recovery solutions
  • Email and file syncing across all devices
  • Microsoft 365, Google Workspace, and cloud app support
  • Ongoing monitoring, maintenance, and security optimisation

1 Hr. Consultation

Tech Training

Practical tech training to help you confidently use your devices and software.

We provide personalised, easy-to-follow training tailored to your needs and skill level.

  • Training for computers, smartphones, and tablets
  • Microsoft 365, email, and everyday software guidance
  • Cybersecurity awareness and best practices

1 Hr. Consultation

Business IT Support

Reliable IT support to keep your business running without interruptions

Proactive solutions to prevent issues before they impact your operations

  • Network setup, monitoring, and ongoing maintenance
  • Server, cloud, and Microsoft 365 support
  • Cybersecurity protection and data backup solutions
  • Fast remote and on-site technical support
  • IT consulting to improve efficiency and reduce downtime

1 Hr. Consultation